1. Information We Collect
Personal Data
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate:
- Contact Information: Name, email address, mailing address, and phone number
- Payment Information: Credit card details, billing address, and other payment details (Note: payment information is processed by our secure third-party payment processors and is not stored on our servers)
- Account Information: Username, password, and preferences
- Order Information: Products purchased, order history, and shipping details
- Marketing Preferences: Your preferences for receiving marketing communications from us
Automatically Collected Information
When you visit our website, our servers may automatically log the following information:
- Technical Data: Internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
- Usage Data: Pages viewed, time spent on pages, page interaction information, and methods used to browse away from the page
- Device Information: Type of device used to access our website
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Process Transactions: We use your information to process and fulfill your orders, including shipping and handling, and to communicate with you about your orders
- To Provide Customer Support: To respond to your inquiries, comments, or questions
- To Improve Our Services: To analyze how users interact with our website and products to improve our offerings
- To Send Periodic Emails: We may use your email address to send you information and updates about your orders, as well as promotional content if you have opted in to receive such communications
- To Comply with Legal Obligations: We may process your information to comply with applicable laws, regulations, legal processes, or governmental requests
- To Protect Our Rights: We may process your information to enforce our Terms & Conditions, protect our rights or property, and prevent fraud or other illegal activities
3. Information Sharing and Disclosure
We may share your personal information in the following situations:
- Third-Party Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as payment processors, shipping companies, and marketing agencies
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction
- Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process
- To Protect Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person
We do not sell, trade, or rent users' personal identification information to others without your consent.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.
We use the following types of cookies:
- Essential Cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems
- Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site
- Functional Cookies: These cookies enable the website to provide enhanced functionality and personalization
- Targeting Cookies: These cookies may be set through our site by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
5. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Right to Access: You have the right to request information about the personal data we hold about you
- Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete
- Right to Erasure: You have the right to request that we erase your personal data, under certain conditions
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions
- Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions
- Right to Object: You have the right to object to our processing of your personal data, under certain conditions
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
6. Data Security
We implement appropriate technical and organizational measures to maintain the security of your personal information, including the use of encryption, access controls, and secure networks. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
8. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we discover that a child under 13 has provided us with personal information, we will delete such information from our servers immediately.
9. International Data Transfers
Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the data, including personal data, to the United States and process it there.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions or concerns about this Privacy Policy, please contact us at:
